Shipping Policy
1. Order Processing
a. Confirmation of Order: Once you place an order on Tribal Eco Shop, you will receive an order confirmation email/SMS. This will serve as proof of your purchase and will include an order number for reference.
b. Processing Time: We strive to process and dispatch orders within 48 hours of order confirmation. Orders placed on weekends or holidays may be processed on the following business day.
2. Shipping
a. Courier Services: We partner with reliable courier services to deliver your eco-friendly products promptly.
b. Shipping Times: The shipping time for your order may vary depending on the courier service and your location. Typically, deliveries are expected to be made within 6-8 business days from the date of dispatch. Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control.
c. Order Tracking: You will receive a shipping confirmation email/SMS with tracking information once your order has been dispatched. You can use this information to track the status and estimated delivery date of your order.
3. Shipping Charges
a. Shipping Costs: Shipping charges is as follows. The cost may vary based on the size and weight of your order, as well as your location.
Karnataka – FREE
Maharashtra – Rs.120/kg
AP & Telengana – Rs.150/kg
Tamilnadu – Rs.160/kg
Delhi – Rs.180/kg
4. Shipping Restrictions
a. International Shipping: At this time, we only offer shipping within India. We do not provide international shipping.
5. Delivery Issues
a. Undeliverable Addresses: It is your responsibility to provide an accurate and deliverable shipping address. We are not liable for delays or failed deliveries due to incorrect or undeliverable addresses provided by you.
b. Lost or Stolen Packages: In the rare event of a lost or stolen package, please contact our customer support team at info@tribalecoshop.com or Whatsapp/Call +91 94814 48452, and we will assist you in resolving the issue.
6. Contact Us
If you have any questions or need further assistance regarding our Shipping Policy, please don’t hesitate to contact us at info@tribalecoshop.com or Whatsapp/Call +91 94814 48452. We are here to help.