Privacy Policy

Effective Date: 1st April 2023

1. Introduction

Welcome to Tribal Eco Shop (“we,” “us,” or “our”). At Tribal Eco Shop, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, mobile application, or other services (collectively referred to as the “Services”).

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, and phone number when you create an account, place an order, or contact us.

b. Payment Information: When you make a purchase on our platform, we collect and process payment information (e.g., credit card details) securely. We do not store complete payment information.

c. Device and Usage Information: We may automatically collect information about your device, browser type, IP address, operating system, and how you interact with our website and services.

d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and collect information about your preferences. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

a. To provide, personalize, and improve our Services, including processing and fulfilling orders.

b. To communicate with you regarding your account, orders, and customer support inquiries.

c. To send you promotional offers, updates, and newsletters if you opt-in to receive marketing communications.

d. To conduct research and analyze usage patterns to enhance our Services.

4. Information Sharing

a. Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as payment processing, order fulfillment, and marketing.

b. Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests from government authorities.

5. Your Choices

You have the following rights regarding your personal information:

a. Access: You can request access to your personal data and information about how we use it.

b. Correction: You can request corrections to inaccuracies in your personal information.

c. Deletion: You can request the deletion of your personal information under certain circumstances.

6. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting an updated Privacy Policy on our website.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at info(at)tribalecoshop.com.